Product Safety

RECALL - SEA TO SUMMIT ALPHA AND SIGMA POTS (SOLD INDIVIDUALLY AND AS PART OF SETS)


Affected Products

Pot Identification Guide

Latch Replacement Request Form

Replacement Latch Video Instructions

FAQ


Sea to Summit is issuing a voluntary recall of the Alpha and Sigma pots with a black Nylon latch (see images below of the product affected by this recall).

Name of Product:

There are two products affected by this voluntary recall. The Alpha Pot and the Sigma Pot (sold individually and as part of cook sets or pot sets).

Hazard:

If the latch disengages, the pot may become unstable and this increases the risk of burns, scalding or injury.

Remedy:

Consumers should immediately stop using the Alpha/Sigma pots with the black Nylon latch. To assist you in identifying whether you have a product affected by this recall, please follow the steps below. If you have an affected product, please retain your product and contact Sea to Summit for a free replacement latch.

AFFECTED PRODUCTS

This important corrective action affects the following:

ALPHA POT: Likely to be sold from January 2019 to November 2020 with a black Nylon latch (which does not have a screw in the latch).
SIGMA POT: Likely to be sold from January 2019 to November 2020 with a black Nylon latch (which does not have a screw in the latch).

To identify whether your product is subject to this voluntary recall, please see below.

If you have any Alpha or Sigma Pot with the black Nylon latch, please send an email to productsafety@.au or complete the form below.

Thank you in advance, and Sea to Summit apologises for any inconvenience this causes you.

POT IDENTIFICATION GUIDE

Only the Alpha and Sigma pots with the black Nylon latch without a screw are subject to the recall.

STEP ONE

To identify if your pot falls within the scope of this recall please compare the latch on your product to the images shown below.

The black Nylon latch within the scope of this voluntary recall is illustrated below:

Nylon latch closed

Nylon latch open

If you have a pot with a latch that looks like either of the below images, your pot is NOT affected by this recall and you can continue to use your pot as normal:

STEP TWO

If your pot has a black Nylon latch without a screw, please complete the form below and we will send you a replacement latch with simple to follow instructions. You can also scroll below to find our instructional video.

LATCH REPLACEMENT VIDEO INSTRUCTIONS

For step-by-step instructions on how to change the latch on your pot, please watch the video below. You will also find a simple set of printed instructions included in the latch replacement kit.



FAQS

Important Questions and Answers Regarding the Voluntary Recall of the Alpha and Sigma Pots with the black Nylon latch

What is Sea to Summit’s announcement concerning the Alpha and Sigma Pots about?

Sea to Summit places a high priority on consumer safety. Sea to Summit voluntarily recalled the Alpha and Sigma Pots with the black Nylon latch. Consumers should immediately stop using the affected products and contact Sea to Summit for a replacement latch.

Which Sea to Summit product are affected by the recall?

Only the Alpha and Sigma pots with the black Nylon latch which does NOT contain a screw as shown above (sold individually and as part of pot sets and cook sets) are subject to the recall. Please see photos and descriptions above to assist you in identifying whether you have an affected product.

Why has Sea to Summit implemented a recall on the Alpha and Sigma Pots with the black Nylon latch?

To prevent possible injuries to our customers, Sea to Summit elected to implement this voluntary recall. Consumers should immediately stop using the affected products and contact Sea To Summit for a replacement latch.

What is the problem with the Alpha and Sigma Pots with the black Nylon latch?

Sea to Summit initiated the voluntary recall because it became aware that under certain conditions, the black Nylon latch may open, which may render the pot unusable for cooking and present a hazard. The black Nylon latch is intended as a secondary reinforcement to keeping the handle in its locked position. When the black Nylon latch opens, it has the potential to present an injury hazard when pouring from the pot. Specifically, the black Nylon latch may open when pouring to the right using your left hand.

Can I fix the problem?

Yes. Please contact Sea to Summit using the form above. Sea to Summit will send you a replacement latch (at no cost to you) with a set of simple instructions. This is the most efficient way of resolving the problem so that you are safe and can use the pot on your next trip.

What should I do if I purchased products subject to this recall from an online retailer?

The recall procedure is the same for products purchased online, from retailers, or directly from Sea to Summit. Please contact Sea to Summit using the form above or via the email and phone contacts provided below. We will send you a replacement latch (at no cost to you) with a set of simple instructions. This is the most efficient way of resolving the problem so that you are safe and can use the pot on your next trip.

My pot with a black Nylon latch appears to be working fine. Can I continue to use it?

Even though your product may appear to be safe, the black Nylon latch may still open under certain conditions, which may render the pots unusable for cooking and present an injury hazard when pouring from the pot. Please contact Sea to Summit using the above form or via the email and phone contacts provided below.

What could happen if I don’t replace the black Nylon latch and continue using the Alpha/Sigma pots?

The handle may not lock securely to the body of the pot making it unusable for cooking and present an injury hazard when pouring from the pot. Consumers should immediately stop using the affected pots and contact Sea to Summit for a replacement latch.

What if my Alpha/Sigma pot has a different latch?

If your Alpha/Sigma pot has a different latch to the black Nylon latch shown above, you can continue to use your Alpha/Sigma pot. Please see above photos to differentiate between the different latches used on the Alpha/Sigma pots.

What is the difference between the replacement latch and the black Nylon latch?

The replacement latch wraps around the handle and is affixed with a screw. It has also been designed to provide a tighter fit around the handle to keep the handle in the locked “open” position. The replacement latch is also used on the most recent range of the Alpha and Sigma pots.

I have replaced my latch but it feels harder to close – why?

The replacement latch has been designed for a tighter fit around the handle to keep the handle in the locked “open” position. It may feel tighter to open and close but that has been designed to keep you safe when you are cooking in the field.

I need more help!

If you have any further questions or require any assistance, please contact us via email at productsafety@.au or by phone on (08) 9221 6617.

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